Expert support, tailored to you:
We understand that downtime costs your business both time and money so we are committed to providing you with exceptional aftersales service and support to keep your business running smoothly.
We offer a range of services at affordable prices to ensure your robot performs at optimum efficiency.
Universal Robots do not require routine maintenance, however over time they may be subject to wear and tear. We offer a service to inspect your robots to ensure they are in a condition to keep production up and running.
We hold critical spare parts for the majority of our robots and can source all replacement parts on short lead times. In addition, you may wish to hold stock of spare parts for your robot to reduce unplanned downtime and make a positive impact on your bottom line. Speak to one of our technical experts for more advice.
If it should happen that your robot needs to be repaired, please get in touch. We pride ourselves on providing you with a friendly, polite and professional repair service, either in the convenience of your own premises or here at our headquarters in Bedfordshire.
Universal Robots Training
We run a certified Universal Robots Training Academy here in the UK where you can benefit from the in-house training courses to really make full use of your UR collaborative robot.
If you need help with your UR Robot, we are on hand. Contact us now for support and technical advice or to receive manuals & software downloads.